FPMI’s successful document management solutions are predicated on our:
|
Familiarity with document and record management processes through extensive experience
with federal agencies
|
|
|
Outstanding facilities and first-rate document and record management processes
|
|
|
Dedicated professional project management staff who establish clear inter- and intra-agency
communication and detailed tracking and reporting
|
FPMI’s Document Management Solutions
We offer proven methodologies that address an organization's information management
needs proficiently and accurately. Our methodology addresses Records Management,
Document Production Services (to include FOIA), and migration and operational support for e-OPF.
FPMI’s records management capabilities include:
|
|
Indexing, data entry, and database management
|
|
|
Managing all record types - applications, personnel and benefit records, legal files,
correspondence, and other business related materials
|
|
|
Mail processing —incoming/outgoing
|
|
|
Record processing centers
|
|
|
Document analysis, classification, and verification
|
|
|
Scanning
|
|
|
Call center, research, and help desk support
|
|
|
Document routing and tracking
|
|
|
Filing, interfiling, and inventory management
|
|
|
Disposition and destruction of documents
|
Freedom of Information Act (FOIA)
During the last 20 years, there has been an increase in FOIA requests following
various Executive Orders that have simplified and broadened the FOIA process. Among
the many professional services FPMI offers are FOIA requests response and processing,
and adhering to Privacy Act regulations.
Our solution reduces timelines
for capture, document production, and legal review. It also allows an
organization's employees to focus on mission critical operations, versus
performing document requests as a collateral duty. Our solution, includes quality review
for all processing steps, and all processes are supervised by legal experts.
FPMI's approach automates the document capture process which includes searching all responsive documents (electronic and
paper documents, notes, emails, etc.), and automating the review, redact, and produce processes.
FPMI can meet and/or exceed Federal timelines to collect, process, review and produce
of electronic documents for resolving FOIA, litigation, Congressional Inquires
and other document requests.
FPMI’s processing experience includes:
|
|
Analyzing and processing Freedom of Information Act (FOIA) requests
|
|
|
Applying the FOIA regulations and case law to determine whether requested documents
are releasable
|
|
|
Preparing agency correspondence for matters related to FOIA requests
|
|
|
Providing authoritative guidance to requesters and reasons for withholding requested
information
|
|
|
Initiating and coordinating search efforts to locate documents that are responsive
to FOIA requests
|
|
|
Compiling responsive documents for review
|
|
|
Researching existing statutes, judicial decisions, and past agency determinations
related to FOIA
|
|
|
Providing recommendations to release or withhold requested information
|
|
|
Regularly reviewing regulations, procedures, and court decisions to ensure that
the most recent legislative, regulatory, and agency requirements were reflected
in the agencies’ instructions to requesters
|
|
|
Redacting information that is deemed proprietary, privileged, confidential, or otherwise
not releasable under the FOIA exemptions
|
|
|
Utilizing software products such as Microsoft Office Suite, eDocs, FOIA Express,
and Adobe Reader 9
|
Electronic Official Personnel Folder (e-OPF)
FPMI provides migration services for the e-OPF implementation that include OPF file review and
scanning services. FPMI has extensive experience reviewing specific OPFs to collect
information on creditable civilian and military service. Tasks have included:
|
|
Preparing retirement application packages for submission to OPM
|
|
|
Calculating retirement estimates
|
|
|
Providing confidential employee counseling on annuity estimates and benefits options
|
|
|
Providing all required retirement and benefits forms
|
|
|
Completing all necessary documentation to process retirement cases
|
|
|
Furnishing worksheets and OPFs to agencies’ benefits officers for review prior to
counseling employees and for dissemination at retirement workshops and other information
sessions
|
|
|
Reviewing personnel folder documentation and making recommendations for corrective
action to ensure OPF compliance with OPM regulations, directives, policies, and
HR guidelines
|
|
|
Establishing review processes that result in initiation of recommendations for corrective
action
|
|
888.644.3764
