Focus your staff on your strategic, mission-critical responsibilities, and still
ensure that daily activities—vital to employee satisfaction and candidate responsiveness—are
addressed in a timely manner.
Employee Resource & Information Center (ERIC)
We handle all transactional back office support functions through our
HR shared service operation. Our People-Process-Technology
approach provides a low cost, guaranteed service with an error rate of less
Our process, based on Lean Six Sigma and OMB Circular A-123, features Service Level
Agreements, standard and ad hoc reporting for clients, and a high-touch approach
to customer service provided by expert HR staff.
Employees and candidates can access ERIC for assistance via multiple channels (e.g.,
phone, email, chat, etc.) during hours of operation set based on client needs.
Our unique total recruiting solution produces only pre-screened, highly qualified
candidates. Assistance is available to candidates through ERIC, saving time and
Temporary Service Providers
We staff your work with our employees—the best qualified professionals for the job to ensure high quality service delivery.
We handle all payroll and personnel operations, including personnel actions, payroll administration, benefits actions, bonuses, and awards.